All items at Pop Culture Rehab are one-of-a-kind or limited edition handcrafted items. If the item is a limited edition, “Limited” will note the item on the web site. We will make every attempt to update the web site immediately after the sale of an item. If an order/payment is received on an item that has already been sold or sold out, we will contact you within one (1) business day and work with you to create a similar product or immediately issue a refund.
Ordering / Payment
Online payments (Credit card, Check Card) are accepted through our secure server. Simply click on the “Add to cart” button located next to each product.
If you prefer not to pay electronically, we accept payment by check or money order. You may email us anytime or call (804) 304-4312 Monday - Saturday 9:00am - 7:00pm EST with your order. Please indicate the name of the item(s) you would like to purchase so that it can be placed on hold. Payments must be received within seven (7) days after email or telephone contact or the item will be restocked.
Shipping
All orders are shipped via USPS First Class Mail with confirmation. Orders will be shipped within five (5) business days after payment verification. The following rates are for U.S. customers only. If you want an item shipped internationally, please contact us via email or by telephone to discuss additional shipping costs.
Shipping and Handling rates:
$0.00 - $9.99 = $3.00
$10.00 and over = Free
Returns / Refunds
Pop Culture Rehab wants you to be completely satisfied with your purchase. If you are not completely satisfied with your purchase, we will be glad to make an exchange or offer a refund (minus shipping costs) for most items. This does not include customized items. If you are returning an order, please contact us via email or call (804) 304-4312 to notify Pop Culture Rehab of the return so that we may expect your package. Any returns must be received at Pop Culture Rehab within seven (7) days after the order is received. The items must be returned in their original packaging, unworn and in their original condition with all tags attached. Please include a copy of your purchase receipt. Refunds will be given in the form of the original payment method within two (2) business days of the receipt of the return. Shipping and handling costs are nonrefundable unless Pop Culture Rehab has made an error with your order.
Custom Orders
Pop Culture Rehab welcomes custom orders. Please contact us with your ideas and we will work with you to create a custom product. Work on custom orders will not begin until after your full payment is verified, so please allow 2-3 weeks for delivery. Custom orders are nonreturnable.
Legal
Pop Culture Rehab is owned and operated by Lark Studio, LLC. We are located in Richmond, Virginia USA.
Privacy Policy
All information submitted to Pop Culture Rehab (Lark Studio, LLC) is kept strictly confidential and is never sold or shared with any unauthorized third party.
Disclaimer
All items, policies, terms and prices are subject to change without notice at the discretion of Lark Studio, LLC.
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